In short: we use what you send us only to answer you and arrange viewings. We do not sell it, share it with advertisers or use advertising cookies. Visitor statistics (Google Analytics) run only if you agree. You can ask us to see, correct or delete it at any time.
Who we are
Celestate Properties is a real estate and development company operating in Greece. We are the data controller for the information described below.
- General Commercial Registry (Γ.Ε.ΜΗ.): 181951503000
- Email: info@celestateproperties.com
- Telephone: +30 690 758 8387
- Address: Agiou Ioannou 10, 166 74 Glyfada, Greece
What we collect, and why
Enquiries about a property
When you use a viewing request or contact form we collect your name, email address, telephone number, and anything you write in the message, together with the property you were looking at. We use this only to answer you and to arrange a viewing.
Legal basis: your consent, and taking steps at your request before entering into a contract.
Information you send us directly
If you email, call, or message us on WhatsApp, we keep that correspondence so we can deal with your enquiry and keep a record of what was discussed.
Technical information
Our host records standard server logs, including IP addresses, to keep the site secure and running. Our caching system stores temporary copies of pages so they load faster. Neither is used to identify you.
What we do not do
We do not sell your data. We do not share it with advertisers. We do not use it to build a profile of you, and we do not send marketing emails unless you have asked us to.
Who else is involved
- Hostinger — hosts this website and its database.
- Google Workspace — our email. Enquiries you send through the site are delivered to, and kept in, our business mailbox.
- Google Analytics — visitor statistics, only if you click Accept on the cookie banner. See our Cookie Policy.
- Google Fonts — supplies the site’s typefaces. Your browser loads them from Google, which receives your IP address.
- Google Search Console — shows us which search terms bring people to the site. It reports totals, not individuals.
- OpenFreeMap — supplies the maps on property pages and on our Contact page (OpenStreetMap data). Loading a map means your browser contacts OpenFreeMap directly.
- Our lawyer, notary, and engineers — only when you are actively buying or selling with us, and only what they need.
We do not transfer your data outside the European Economic Area, except where one of the services above does so under its own safeguards.
How long we keep it
- Enquiries that do not lead anywhere: up to two years, then deleted.
- Clients: for as long as Greek tax and commercial law requires us to keep the records, normally ten years from the end of the transaction.
- Server logs: a short period set by our host.
Your rights
Under the GDPR you can ask us to:
- tell you what we hold about you, and give you a copy;
- correct anything that is wrong;
- delete it, where we are not required to keep it;
- restrict or object to how we use it;
- send it to you, or to someone else, in a portable format;
- withdraw your consent at any time.
Write to info@celestateproperties.com and we will reply within one month.
If you are not satisfied with our answer you can complain to the Hellenic Data Protection Authority (Αρχή Προστασίας Δεδομένων Προσωπικού Χαρακτήρα), Kifisias 1-3, 115 23 Athens, www.dpa.gr.
Cookies
We use no advertising or tracking cookies. Visitor-statistics cookies (Google Analytics) are set only if you accept them on the cookie banner, and you can withdraw that at any time. Which cookies are set, and how to change your choice, is explained in our Cookie Policy.
Children
This site is not aimed at children, and we do not knowingly collect their data.
Changes to this privacy policy
If we change how we handle your data we will update this page and change the date at the top.